1. Agreement to Terms
By accessing or using BeatBuddy ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
BeatBuddy is operated by App Factory, a trading name of App Factory Dev Ltd, registered in England and Wales (Company No. 16567409).
2. Description of Service
BeatBuddy provides an AI-powered advisory tool for police officers in England & Wales. The Service offers guidance on legislation, powers, and procedures. The Service is a reference tool only and does not constitute legal advice.
3. Important Disclaimers
BeatBuddy is a reference and guidance tool, not a substitute for professional legal advice, proper training, or supervisory consultation.
- Always verify advice with your supervisor when in doubt
- The Service cannot account for all circumstances of a specific situation
- You remain personally accountable for your decisions and actions
- Force-specific policies may differ from general guidance provided
- Legislation and guidance may change; always check for updates
4. Account Registration
To use certain features of the Service, you may need to register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorised use
- Not share your account with others
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit harmful, offensive, or illegal content
- Attempt to gain unauthorised access to our systems
- Interfere with or disrupt the Service
- Use the Service for any fraudulent purpose
- Share confidential operational information through the Service
- Use the Service in ways that could compromise ongoing investigations
6. Audit Trail and Data Logging
The Service maintains an audit trail of queries for accountability purposes. By using the Service, you acknowledge that:
- Your queries and the responses provided are logged
- This data may be retained for your protection and accountability
- You should not input personally identifiable information about subjects or victims
- Audit data may be made available upon lawful request
7. Intellectual Property
The Service and its original content, features, and functionality are owned by App Factory Dev Ltd and are protected by international copyright, trademark, and other intellectual property laws.
Content sourced from legislation.gov.uk, College of Policing, and other official sources is used in accordance with applicable licences and remains the property of the respective rights holders.
8. Payment Terms
If the Service requires payment:
- You agree to pay all fees associated with your selected plan
- Payments are non-refundable except where required by law
- Prices are subject to change with reasonable notice
- You authorise us to charge your payment method
- Force licence terms are subject to separate agreements
9. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time. The Service should not be relied upon as the sole source of guidance in time-critical situations.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
- The information provided is complete, accurate, or current at all times
- The Service will be available without interruption
- The guidance provided covers all possible scenarios
- Following the guidance will result in any particular outcome
11. Limitation of Liability
To the maximum extent permitted by law, App Factory Dev Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.
Our total liability shall not exceed the amount paid by you for the Service in the twelve months preceding the claim, or £100, whichever is greater.
You acknowledge that you are personally responsible for your professional decisions and actions, and that the Service is a reference tool only.
12. Indemnification
You agree to indemnify and hold harmless App Factory Dev Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
13. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Us
If you have any questions about these Terms, please contact us:
- Email: legal@app-factory.dev
- Website: app-factory.dev